solutions and services

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systems management. gain visibility and control of your IT infrastructure. manage data and applications across multiple systems with one solution.

Whether you have existing System Center software or need to implement a system management solution for the first time, Lumenia has the expertise to modernize your IT infrastructure and take advantage of new capabilities and features of Microsoft System Center 2016, including:

  • Configuration Manager automates software deployment, distribution and updates, monitors health, enforces compliance across devices. Virtual Machine Manager (VMM) for real-time views of resource allocation and rapid reconfiguration.
  • Orchestrator automates the creation, monitoring, and deployment of IT resources.
  • Operations Manager monitors the health of IT services across datacenter and cloud infrastructures.
  • Data Protection Manager (DPM) enables disk-based data protection and recovery for file and application servers in Active Directory.
  • Service Manager facilitates implementing and automating IT service management (ITSM) best practices across an organization.

enhanced productivity and security. greater device flexibility. improved security and control.

Windows 10 delivers continual enhancements, cloud enablement, and greater security. Many businesses are wondering if it's the right time to upgrade. You may be hesitant to make the move because of potential downtime during the transition. Lumenia can help your organization plan, design and execute a Windows 10 deployment that is quick and efficient. To allow your business to transition to the new environment with minimal disruption in a matter of weeks, we follow a phased migration approach that includes:

  • Discovery and Analysis with a thorough assessment of your current needs, technology infrastructure and strategic business goals.
  • Design and configuration of Windows 10 to align with your specific requirements validated in production pilot.
  • Rollout and delivery of new Windows 10 customized image that includes post-implementation review and training.

If your organization is ready to make the move to Windows 10, we can design and execute a deployment plan with minimal business disruption.

End-user support. Increase employee and business productivity with dedicated service desk professionals.

Our IT Service desk professionals serve as a central point of contact for your end-users. We aim to deliver a differentiated end-user experience with proactive monitoring and maintenance to avoid system issues and provide quick resolution when issues do occur.

Our service desk professionals are experienced in products and solutions from industry partners, such as Microsoft, Citrix, Dell, Cisco, and HP.

We can help you with:

  • Managing and maintaining business applications
  • Consultation and desktop Support
  • Employee on/off boarding
  • Hardware and software support services
  • Data Management
  • Communications and connectivity
  • AV/multi-media support
  • Printer service management